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OWC Accessibility Statement

Our Policy & Commitment

At OWC, we are committed to accessibility, diversity, and inclusion. We believe that all individuals, regardless of ability, should be able to access our digital properties. As part of this commitment, we strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards to provide an inclusive digital experience.

Accessibility Review & Compliance

This site has undergone extensive review and testing to ensure it meets WCAG 2.1 AA guidelines. These standards outline specific techniques for making web content accessible to individuals with a variety of disabilities, including visual, auditory, cognitive, and mobility impairments. By adhering to these guidelines, we aim to create a more accessible and user-friendly experience for all.

Steps Taken to Enhance Accessibility

To ensure that our digital properties are accessible to everyone, OWC’s development and design teams have implemented a range of accessibility improvements. Our approach includes regular accessibility testing and updates to accommodate assistive technologies. Some of the key enhancements include:

  • Full keyboard navigation support.
  • Font size, contrast, and alignment adjustments for readability.
  • Support for increasing the display size to 200%.
  • Color adjustments for improved visibility.
  • Tooltips and alternative text for images and interactive elements.

Supported Browsers & Assistive Tools

Our goal is to provide an accessible experience across a wide range of browsers and assistive technologies. We have optimized our website for popular browsers, including Safari, Chrome, Firefox, and Microsoft Edge, as well as assistive tools like JAWS and NVDA screen readers for Windows and macOS. For the best experience, we recommend using the most up-to-date browser version.

Web Technologies Behind Accessibility

The accessibility features on our website are made possible through a combination of modern web technologies, including:

  • HTML
  • WAI-ARIA (Accessible Rich Internet Applications)
  • CSS (Cascading Style Sheets)
  • JavaScript

These technologies help ensure compatibility with assistive tools and meet current web accessibility standards.

Ongoing Accessibility Improvements

While we strive to ensure full accessibility across our entire website, we recognize that there may still be areas for improvement. Here are a few of the current limitations we are addressing:

  1. Site-wide Accessibility: While most pages have been reviewed, some areas may still need adjustments. We are actively working to improve accessibility across all sections.
  2. Third-Party Content: Content provided by third parties may not always meet our accessibility standards. We continuously monitor and update this content where possible.
  3. Archived Documents: Some archived documents may not fully support assistive technologies. Upon request, we will prioritize converting these documents into accessible formats as quickly as possible to ensure an inclusive experience for all users.

If you experience any difficulties, please contact us for assistance.

Feedback & Contact Information

We are continuously working to improve the accessibility of our website, and we value your feedback. If you encounter any accessibility barriers, have suggestions for improvement, or would like to share your experience with our site, we encourage you to reach out to our Customer Support team. You can fill out our Customer Support form or call us at 1-866-692-7100.